At FPS-ENP E-Store, we are committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase on our website. By accessing or using our website, you signify your agreement to this Privacy Policy.

1. Information We Collect:

1.1 Personal Information:

We may collect personal identifiable information that you provide voluntarily when you register an account, make a purchase, or communicate with us. This may include your name, email address, phone number, billing and shipping addresses.

1.2 Log Data:

We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages visited, and access times. This information is used for analytical purposes, to improve our services, and to ensure website security.

1.3 Cookies and Similar Technologies:

We may use cookies, beacons, tags, and other similar technologies to enhance your browsing experience. These technologies help us recognize you, remember your preferences, and provide personalized content. You can manage your cookie preferences through your browser settings.

2. Use of Information:

2.1 Personal Information:

We use the personal information you provide to process and fulfil your orders, communicate with you about your purchases, provide customer support, and improve our services. We may also use this information to send you promotional offers, newsletters, and other marketing communications. You can opt out of receiving marketing communications at any time.

2.2 Analytics and Aggregated Data:

We analyze non-personal information, such as aggregated demographic data or browsing patterns, to better understand our customers' preferences and improve our website and services. This information does not identify individual users.

3. Information Sharing:

3.1 Service Providers:

We may engage trusted third-party service providers to perform certain functions or services on our behalf. These providers have access to your personal information only to the extent necessary to fulfil their duties and are obligated to maintain its confidentiality.

3.2 Compliance with Laws:

We may disclose your personal information to comply with applicable laws, regulations, or legal processes, or in response to a valid request from law enforcement authorities or other government agencies.

3.3 Business Transfers:

In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website of any change in ownership or the transfer of your personal information.

4. Data Security:

We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Children's Privacy:

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information about a child, please contact us, and we will promptly delete the information.

6. External Links:

Our website may contain links to external sites that are not operated by us. We have no control over the content and practices of these sites and are not responsible for their privacy policies. We encourage you to review the privacy policies of any third-party websites you visit.

7. Updates to this Privacy Policy:

We may update this Privacy Policy from time to time, and the updated version will be posted on our website with a revised effective date. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at 03-9058-1317